Refund Policy

We want you to love your Pawran experience. If something feels off, we'll make it right.

You can request a refund within 30 days of purchase — no complicated forms or fine print. Just email us at support@pawran.com using the same address you used for your order. Please include your order number so we can find it quickly.

Once we receive your request, we'll review it and process your refund within three business days. You'll get an email confirmation once it's done.

If you ever have a question or need help with your reading, reach out — we genuinely care that your experience feels special.